Frequently Asked Questions
Everything you need to know about your 52TOYS shopping experience.
How long does shipping take for international orders?
International shipping typically takes 7-15 business days depending on your location and the shipping method selected at checkout.
Are the products sold on this store authentic?
Yes, this is the official 52TOYS store. All products are 100% authentic, original designs, and shipped directly from our official warehouse.
What is your return policy for blind boxes?
Due to the nature of blind box products, we cannot accept returns once the foil packaging has been opened. If the item is defective, please contact our support team within 7 days.
Can I track my order once it has been shipped?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer worldwide shipping?
Yes, we ship to most countries globally. Shipping costs and delivery times will be calculated automatically at the checkout page based on your address.